Tele-Consultation
SGD$19.60 including GST
(excluding medication & delivery fee)
Please book only for the following symptoms
(URTI, Flu, Fever, Gastroenteritis, Joint Pain & Headache, Gynae & UTI for Ladies and Emergency Contraceptive)
Operating Hours
Daily : 8am - 8pm
*Longer wait times expected on weekends & public holidays
Payment must be completed by 8pm in order to meet the cut-off time for tele-consultation
For all other medical consultations or symptoms, kindly contact our medical concierge team in the chatbot by typing "help"
Please do note that Teleconsultation is not suitable for emergency conditions and symptoms (e.g chest pain, breathing difficulties, recurrent vomiting, severe abdominal pain). If you require urgent medical attention, please call 995 or visit your nearest emergency department.
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Please note The chatbot is to obtain medical information like a triage to assist our doctors in their tele-consultation with you. A tele-consultation with our doctors will still be required.
For minors (patients below 16 years old) or those without agency (e.g dementia patients), they must be accompanied by their parent or guardian.
​Note : If you encounter any technical issues with our chatbot, please contact us via email or WhatsApp
